The patient participation group consist of a small group of patients whose primary aim is to represent the interests of patients generally to the professionals in the practice and when necessary to other bodies. We meet regularly with the doctors and practice manager in a non-clinical setting. They ask for our comments on new ideas, and we act, when necessary, as a ‘critical friend’. We also aim to help in the dissemination of information to patients.
Here are just a few of the initiatives with which we have been involved:
- We produce bi-annual newsletters which are delivered via SMS. Hand deliveries are made in the local area to those who are unlikely to have access to a mobile phone. View the current newsletter here – PPG_Newsletter_Autumn 2023
- We have talked through with the practice innovations such as online appointments and prescription ordering, the introduction of credit cards prior to their introduction and parking issues.
We have raised issues on a number of topics with the Integrated Care Board (ICB) for Guildford and Waverley and the local hospitals; we worked to save the dispensary at one of the surgeries; to save the local bus; to save the X-ray service at Milford Hospital; and to improve parking at the Royal Surrey County Hospital.
Virtual Patient Participation Group (VPPG)
Do you have something to say but don’t have the time to attend meetings?
Do you have ideas about how you would like to see services provided or improved?
If so then would you like to join our Virtual Patient Participation Group?
This is a group which will provide a chance for patients to be involved in a patient group but who do not wish to or are unable to attend meetings.
By doing this you will help the practice to provide an accessible and responsive service and you will benefit from getting practice news and updates.
If you are interested in finding out more about the PPG, please contact us using the information below:
Email: Sheila Muller (Secretary) email@example.com