We are a dispensing practice. Patients who live more than 1.6 km (one mile) ‘as the crow flies’ from a chemist/pharmacy may have their prescriptions dispensed from our Witley Surgery Dispensary. All other patients must use a pharmacy of their choice. Your eligibility is usually checked at registration, however if you think we have got this wrong please let us know.
Patients who believe they would have ‘serious difficulty’ in obtaining their drugs from a pharmacy can apply under regulation 48(2) of the NHS (Pharmaceutical and Local Pharmaceutical Services) Regulations 2013. The ‘serious difficulty’ test enables any patient to apply to request that their doctor provides pharmaceutical services to them. The ICB must be satisfied that the patient would have serious difficulty in obtaining any necessary drugs or appliances from a pharmacy by reason of distance or inadequacy of means of communication. There is no appeal within the aforementioned regulations against the decision of the ICB. If you believe this applies to your circumstances please speak with a member of the dispensary team who can provide your with an application form.
If you are receiving long-term drug treatment you will be given a repeat prescription form which can be used to obtain repeat drugs without having to see your doctor every time. You will however, be seen at regular intervals to review your treatment.
The surgery now offers a free delivery service to our dispensing patients who are housebound or disabled. If you are interested in using this service please ask our dispensers for details.
Telephone calls to the dispensary will only be taken after 12:30.
Opening times
Dispensary is open daily Monday-Friday, 08:00-13:00 and 14:00-18:30. NB The Dispensary is closed 1-2pm. Please allow 3 working days (72 hours) for repeat prescription requests. Patients will be sent a text message when their medication is ready for collection.
