We try to keep our GP appointments for patients with more serious health problems.
Before you book an appointment to see a doctor please consider whether an appointment with a practice nurse might be appropriate. They can help you with a wide range of medical problems.
Our receptionists can help you decide which is the right person for you to see.
Self care
If you have a cough, cold, headache or other minor ailment try treating yourself at home first. Find out more about treatments for common minor ailments.
Please remember that self-care for common conditions can help free up our GPs’ time, making it easier to get an appointment when you have a more serious condition.
Your pharmacist can help too
Pharmacists are highly trained health professionals and can give you confidential health advice for a range of common illnesses and complaints.
Don’t wait for a GP appointment for coughs, colds, aches and pains. Just give your local pharmacy a call or drop in – there’s no need to make an appointment.
Your pharmacists can also help you decide if you need to see a doctor or nurse.
Click here for more information about how pharmacies can help you.
NHS 111
111 is the free NHS non-emergency number.
You should use the NHS 111 service if you urgently need medical help or advice but it’s not a life-threatening situation.
Call 111 if:
- you need medical help fast but it’s not a 999 emergency
- you think you need to go to A&E or need another NHS urgent care service
- you don’t know who to call or you don’t have a GP to call
- you need health information or reassurance about what to do next
Click here for more information about how NHS 111 can help you.
Urgent Treatment Centre (UTC) / Walk-in Centre
For injuries or illnesses that need immediate care but are not life threatening (e.g. suspected broken bones, minor cuts, stomach pain, vomiting, high temperatures)
- Haslemere Minor Injury Unit: (Haslemere Hospital, Church Lane, GU27 2BJ) – Open daily 8am-5pm for adults and children over 2 years.
- Petersfield Urgent Treatment Centre (Petersfield Community Hospital, Swan St, Petersfield GU32 3LB) treats a wide-range of conditions – Open daily 8am to 8pm (X-ray department is open 7 days a week 9am to 4pm)
- Woking Urgent Treatment Centre: (Woking Community Hospital, Heathside Road, GU22 7HS) – Open for walk-ins.
- St Peter’s Hospital Urgent Treatment Centre: (Guildford Road, Chertsey, KT16 0PZ) – Open 24/7.
- Caterham Dene Community Hospital: (Church Road, CR3 5RA) – Open daily 8am-8pm for adults and children over 5 years.
- Always call 111 for urgent advice or to book an arrival time, which can reduce waiting times.
- Go to A&E (Emergency Department) or call 999 for severe injuries, chest pain, difficulty breathing, or severe bleeding.
- These centres cannot treat children under 2 (some cases 5) or pregnant patients (111 is recommended for these).
A&E
A&E is for life-threatening accidents and emergencies only. Before you go there, ask yourself, “Is it a real emergency?”
If not, please consider using other local health services before you visit A&E.
Other Specialist Services
- Optometrist : for urgent eye problems
- Sexual Health Clinic : for contraception and STI testing
- Dentist : for dental emergencies (pain, swelling, injury)
